Critical incident

AppState: IAM outage

Affected: Password Manager

Current status of AppState: Operational — live AppState status

Timeline

1. Apr 10, 2026, 11:23 UTC
   investigating
   Bravura Identity Access Management is experiencing an outage. Password changes and access changes are currently unavailable. ITS has notified the vendor and will update this page as more information becomes aviable.
2. Apr 10, 2026, 12:38 UTC
   monitoring
   Bravura has identified a high database load which resulted in the application being slow or non-responsive. While the issue appears to have resolved, ITS will continue to monitor for any lingering impact.
3. Apr 10, 2026, 17:24 UTC
   resolved
   This incident has been resolved.

Updates as published by AppState (original).