Major incident
Anthropic (Claude): Elevated errors on platform.claude.com
Oct 7, 2026, 13:25 UTC
started
18:00 UTC
resolved October 13, 2026
6 days 4 h
duration
Affected: Claude Console (platform.claude.com)
Current status of Anthropic (Claude): Operational — live Anthropic (Claude) status
Timeline
- Oct 7, 2026, 13:25 UTCinvestigatingWe are investigating elevated errors affecting usage data on the platform.claude.com Usage page and the Admin API usage report. Core functionality is not affected. We will provide an update as soon as possible.
- Oct 7, 2026, 16:36 UTCinvestigatingWe are continuing to work on elevated errors affecting usage data on the platform.claude.com Usage and Rate limits pages and the Admin API usage report. A mitigation for the Usage page and the Admin API usage report is rolling out; once it is in place, the most recent usage may take about 30 minutes to appear there. Core functionality is not affected.
- Oct 7, 2026, 17:28 UTCidentifiedWe've identified the cause of errors loading usage data. The Admin API usage report has recovered, and fixes for the platform.claude.com Usage and Rate limits pages are in progress. The most recent 30 minutes of usage may be delayed. Core functionality is not affected.
- Oct 7, 2026, 21:44 UTCmonitoringWe've mitigated the errors loading usage data on platform.claude.com and in the Admin API usage report. While we work on a full fix, the most recent ~30 minutes of usage may take longer to appear on the platform.claude.com. API requests are not affected, and we will provide additional updates here.
- Oct 13, 2026, 18:00 UTCresolvedThis issue has been resolved.
Updates as published by Anthropic (Claude) (original).
Other services with incidents at the same time
This was part of a wider event: 22 services reported incidents within the hour.
- Rise Up 14:12 UTC · Brief interruptions of the web platform and API on AWS
- WiscNet 14:09 UTC · [2300627] Tigerton School District - 400642 - Handoff port
- Lovable 14:05 UTC · Some users may see errors sending messages
- OpenText 13:53 UTC · Zix - Hosted Exchange Some users may receive Error 500 when accessing OWA
- Genetec Cloud Products 13:51 UTC · Potential issue affecting Security Center SaaS Investigation in US
- WiscNet 13:50 UTC · WiscNet - Network Event - 10/7/26
- CircleCI 13:40 UTC · Delay on starting Machine Job Tasks
- Batch 13:24 UTC · CEP export processing delays
- Scaleway 13:24 UTC · [Key Manager] - it-mil - api unavailable
- Hootsuite 12:53 UTC · Bluesky API issues
- CloudLinux 12:48 UTC · Three KEV-listed Linux kernel CVEs (CVE-2025-39964, CVE-2026-53266, CVE-2025-39682)
- Voyado 12:39 UTC · [Engage] Voyado Engage unreachable
More Anthropic (Claude) incidents
- October 25, 2026 Elevated errors for Claude Fable 5.1
- October 25, 2026 Elevated errors for Claude Sonnet 5.5 and other models
- October 24, 2026 Elevated errors for Claude Fable 5 and Claude Fable 5.1
- October 24, 2026 Elevated errors for Claude Opus 5.5
- October 23, 2026 Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5
- October 22, 2026 Elevated errors affecting Connectors