AARNet Support outage history and status
Is AARNet Support down right now?
Partly
Partially Degraded Service Affected: ASIA (degraded performance), EUROPE (degraded performance) Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
Open incidents
98.89%
uptime, 90 days
1
incidents, 90 days
—
median time to fix
Sep 23, 2026
last incident
AARNet Support components
International Connectivity
- ASIA Degraded performance
- AFRICA Operational
- AMERICAS Operational
- EUROPE Degraded performance
- OCEANIA Operational
Portals
- Customer Portal Operational
- AARNet Service Management Portal Operational
Eduroam AU
- National AU RADIUS Servers Operational
- Admin Tool Operational
- Network Operational
- AARNet Mirror Operational
- FileSender Operational
- Zoom Operational
AARNet Support outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Sep 23, 2026, 00:47 UTC | Asia/Europe International Connectivity - Degraded ASIA, EUROPE | Major | no update since Oct 22, 2026 |
| Apr 23, 2026, 00:46 UTC | AARNet Mirror in degraded state AARNet Mirror | Minor | 7 days 14 h |
| Mar 31, 2026, 04:33 UTC | Jira platform is unavailable AARNet Service Management Portal | Major | 36 min |
| Oct 27, 2025, 06:51 UTC | Jira platform is unavailable and currently under investigation. Customer Portal, AARNet Service Management Portal | Major | 13 min |
| May 29, 2025, 23:20 UTC | NOC-113039 AARNet Routing issue (Victoria) | No impact | 2 h 05 min |
| Mar 17, 2023, 01:24 UTC | CloudStor SWAN - Unable to create notebook / "401 error" | Major | 1 h 38 min |
| Nov 3, 2022, 22:55 UTC | CloudStor S3 Service Degradation | Minor | 2 h |
| Oct 31, 2022, 05:58 UTC | Cloudstor Service Outage (S3 service NOT Impacted) | No impact | 1 h 27 min |
| Oct 20, 2022, 23:25 UTC | Cloudstor Activity notification email backlog (NO SERVICE IMPACT) | No impact | 3 days 21 h |
| Sep 30, 2022, 05:43 UTC | CloudStor SWAN - Browser hangs on "Starting SWAN" / error "504 session time out" / "502 error" | No impact | 15 h 21 min |
| Jul 19, 2022, 06:51 UTC | CloudStor Service Degradation | Minor | 19 min |
| Jul 9, 2022, 04:15 UTC | CloudStor Service Degradation | Minor | 1 h |
| Jul 8, 2022, 03:42 UTC | CloudStor Service Degradation | Major | 42 min |
| Jul 4, 2022, 02:56 UTC | CloudStor OnlyOffice Service Degradation | Minor | 22 min |
| Jun 23, 2022, 11:27 UTC | CloudStor Service Degradation | Minor | 1 h 01 min |
| Jun 23, 2022, 03:55 UTC | CloudStor Service Outage | Critical | 3 h 31 min |
| Jun 21, 2022, 03:38 UTC | CloudStor Service Degradation | Minor | 5 h 18 min |
| Jun 16, 2022, 04:31 UTC | CloudStor Service Degradation | Major | 39 min |
| May 20, 2022, 00:05 UTC | CloudStor Service Degradation | Minor | 3 h 30 min |
| May 19, 2022, 15:37 UTC | CloudStor Service Degradation | Minor | 2 h 04 min |
| May 18, 2022, 00:52 UTC | CloudStor OnlyOffice Service Degradation | No impact | 1 h 35 min |
| May 10, 2022, 03:10 UTC | CloudStor Service Degradation | Minor | 5 h 46 min |
| May 6, 2022, 00:08 UTC | CloudStor Service Degradation | No impact | 2 h 30 min |
| Apr 14, 2022, 03:00 UTC | OnlyOffice Service Restart | Minor | 1 h 09 min |
| Apr 11, 2022, 00:06 UTC | CloudStor Outage | Critical | 3 h 04 min |
46 incidents in our archive since November 29, 2021.
When and where AARNet Support fails
By weekday
Most incidents start on Thu.
- Mon9
- Tue6
- Wed8
- Thu11
- Fri9
- Sat1
- Sun2
Most affected, last 12 months
- AARNet Service Management Portal2
- AARNet Mirror1
- ASIA1
- Customer Portal1
- EUROPE1
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FAQ
- Is AARNet Support down right now?
- At our last check AARNet Support's official status page reported: Partially Degraded Service. This page refreshes the status every few minutes.
- How often does AARNet Support go down?
- AARNet Support reported 1 incidents in the last 90 days (1 major or critical), with 1,440 minutes of major outage: 98.89% uptime.
- When was the last AARNet Support outage?
- The latest reported incident started on Sep 23, 2026, 00:47 UTC: "Asia/Europe International Connectivity - Degraded", and is not resolved yet.
Source: AARNet Support official status page · RSS of AARNet Support incidents · status badge for your site