Major incident

3DSOutscale: [CloudGouv-EU-WEST-1] Network incident

Affected: Outscale Object storage (OOS), API, Internal network, Cockpit

Current status of 3DSOutscale: Operational — live 3DSOutscale status

Timeline

1. Jun 24, 2026, 20:17 UTC
   identified
   [FR] Nous rencontrons actuellement un incident qui touche l'API ; nos équipes travaillent à sa résolution. [ENG] We are currently experiencing an issue affecting the API; our teams are working to resolve it.
2. Jun 24, 2026, 21:03 UTC
   identified
   [FR] Nos équipes travaillent actuellement sur l'incident ; nous espérons un retour le plus vite possible. [ENG] Our teams are currently working on the incident; we hope for a resolution as soon as possible.
3. Jun 24, 2026, 21:15 UTC
   identified
   [FR] L'incident sur notre région provoque actuellement l'indisponibilité de l'API et d'OOS [ENG] The incident on our region is currently causing the API and OOS to be unavailable.
4. Jun 24, 2026, 21:37 UTC
   identified
   [FR] Nous constatons des améliorations sur la région. [ENG] We are seeing improvements in the region.
5. Jun 24, 2026, 22:30 UTC
   monitoring
   [FR] Nous constatons que la situation est stable sur la région. on continue de surveiller l'incident [ENG] We are seeing that the situation is stable in the region. we are continue to monitored the incident
6. Jun 26, 2026, 10:00 UTC
   resolved
   [FR] : L’incident impactant la région est désormais entièrement résolu et clôturé. La situation est stabilisée et les systèmes fonctionnent normalement. Une surveillance sera maintenue de manière préventive afin de garantir la stabilité du service. Nous vous remercions pour votre patience et vous présentons nos excuses pour la gêne occasionnée. [ENG] : The incident affecting the region is now fully resolved and has been closed. The situation is stable and systems are operating normally. Preventive monitoring will remain in place to ensure continued service stability. We sincerely apologize for any inconvenience caused and thank you for your patience.

Updates as published by 3DSOutscale (original).