Critical incident

Wix: RESOLVED: Multiple Critical Issues with Wix Services

Aug 1, 2026, 11:27 UTC
started
14:44 UTC
resolved
3 h 17 min
duration

Affected: Store Management, Management and Settings, Download, Menu Management, My Sites, Purchase Premium Plan, Management & Settings, Create Event, Player, Site Language Management, Email Marketing, Automations, Backend, Dashboard, Wix Payments, Management and Settings, Pro Gallery, Market Place, Blog Management, Cookies, Sign-In, Player, Forum Management, Studio Workspace, Owner App, Help Center, Wix Editor, Storefront, Book a Room, Upload, Online Orders, Site Loading, Contributors, Connect Domain, Make a Booking, Registration, App Management, Google Translate Service, Facebook and Instagram Ads by Wix, Business Phone Number, Frontend, Custom Forms, Reports, Third-Party Payment Providers, Purchasing a Plan, Developer Tools, Photo Albums, View Post, User Data Request, Side Menu, Embedded Video, View Post, Spaces by Wix, Chatbot, Checkout, View\Preview, Table Reservations, Notifications, Site Members, Connect Mailbox, Calendar, BandsInTown App, SEO, Contacts, IDE, Data Binding, Art Store, Library, Fit by Wix, Team Members, Soundcloud App, Form Management, APIs, Dynamic Pages, Shipping, Third-Party Integrations, Dine by Wix, Point of Sale, Form Submission, Wix Studio, Branded App, Third-Party Logistics, Wix Studio App, Invoices, Price Quotes, Subscriber Registration, Workflows, Chat, Wix Site Search, Logo Maker

Current status of Wix: Operational — live Wix status

Timeline

  1. Aug 1, 2026, 11:27 UTC
    investigating
    We are currently investigating this issue.
  2. Aug 1, 2026, 11:30 UTC
    investigating
    We are continuing to investigate this issue.
  3. Aug 1, 2026, 11:40 UTC
    investigating
    We are continuing to investigate this issue.
  4. Aug 1, 2026, 11:43 UTC
    investigating
    We are continuing to investigate this issue.
  5. Aug 1, 2026, 11:48 UTC
    investigating
    We are continuing to investigate this issue.
  6. Aug 1, 2026, 12:34 UTC
    identified
    The issue has been identified and a fix is being implemented.
  7. Aug 1, 2026, 12:47 UTC
    identified
    We are continuing to work on a fix for this issue.
  8. Aug 1, 2026, 13:25 UTC
    identified
    Our engineering team has identified the root cause of the issue and is actively executing multiple resolution paths to restore service as quickly as possible. Further updates to follow shortly.
  9. Aug 1, 2026, 14:05 UTC
    monitoring
    A fix has been implemented and we are monitoring the results.
  10. Aug 1, 2026, 14:06 UTC
    monitoring
    We are continuing to monitor for any further issues.
  11. Aug 1, 2026, 14:13 UTC
    monitoring
    The underlying issue has been identified and fixed. Systems are currently recovering, though it may take a short time for all services to return to full capacity. We are continuing to monitor the situation closely.
  12. Aug 1, 2026, 14:33 UTC
    monitoring
    We are continuing to monitor for any further issues.
  13. Aug 1, 2026, 14:44 UTC
    resolved
    This incident has been resolved.

Updates as published by Wix (original).

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