Critical incident

WiscNet: [2306955] Sacred Heart - 400613 - Down

Affected: Sacred Heart of Jesus and Mary School

Current status of WiscNet: Partial outage — live WiscNet status

Timeline

1. Oct 22, 2026, 05:04 UTC
   investigating
   The WiscNet NOC has lost access to our device for Sacred Heart of Jesus and Mary School at 11:41pm CT 10/21. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1617. If you have any additional questions, please contact WiscNet NOC.
2. Oct 22, 2026, 06:25 UTC
   investigating
   Hello, We are seeing services restored as of 12:21am CT. We will be closing out this status page and ticket now. Thank you,
3. Oct 22, 2026, 06:27 UTC
   resolved
   This incident has been resolved.
4. Oct 22, 2026, 06:28 UTC
   postmortem
   Date & Time of Incident: 10/21 11:41pm Duration: 40 minutes Technician\(s\): Johnathon L Review Date: 10/22 Brief Summary: We observed alarms indicating a loss of connection to our device on site at Sacred heart Root Cause: Seems to be due to a loss of OSPF adjacency to our device

Updates as published by WiscNet (original).