Major incident

Verkada Command: Degraded functionality on Command and some cameras showing offline

Affected: Events and Notifications, Device Claiming, Streaming Live Footage, Streaming Historical Footage, Camera Analytics, Archives, Access Control, Alarms, Sensors, Intercom, Guest, Mailroom

Current status of Verkada Command: Operational — live Verkada Command status

Timeline

1. May 7, 2026, 14:52 UTC
   investigating
   We are currently investigating this issue.
2. May 7, 2026, 15:05 UTC
   investigating
   We are continuing to investigate this issue.
3. May 7, 2026, 15:15 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
4. May 7, 2026, 15:26 UTC
   resolved
   This incident has been resolved.

Updates as published by Verkada Command (original).