OutageDB

UserVoice outage history and status

Is UserVoice down right now?

No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
100%
uptime, 90 days
0
incidents, 90 days
—
median time to fix
Feb 3, 2026
last incident

UserVoice components

UserVoice outage history

Nov: 0 incidents, 0 min of major outage Nov Dec: 0 incidents, 0 min of major outage Dec Jan: 2 incidents, 0 min of major outage 2 Jan Feb: 1 incidents, 0 min of major outage 1 Feb Mar: 0 incidents, 0 min of major outage Mar Apr: 0 incidents, 0 min of major outage Apr May: 0 incidents, 0 min of major outage May Jun: 0 incidents, 0 min of major outage Jun Jul: 0 incidents, 0 min of major outage Jul Aug: 0 incidents, 0 min of major outage Aug Sep: 0 incidents, 0 min of major outage Sep Oct: 0 incidents, 0 min of major outage Oct
UserVoice incidents per month, last 12 months. Red: months with a major or critical outage. Shaded: before our complete history.
Started (UTC)IncidentImpactDuration
Feb 3, 2026, 13:20 UTC Site Outage
Web Portal (subdomain), Admin Console, Email & Password Authentication, UserVoice API, Helpdesk API, Widgets
 Minor 1 h 57 min
Jan 20, 2026, 13:55 UTC Admin Settings Outage
Admin Console
 Minor 1 h 48 min
Jan 20, 2026, 13:28 UTC Admin Settings No impact <1 min
Apr 30, 2025, 13:40 UTC Experiencing Timeouts: Admin Console and API May Not Load
Admin Console, UserVoice API
 Critical 1 h 31 min
Apr 2, 2025, 05:00 UTC Profile Creation Via Email & Password Outage
Email & Password Authentication
 Minor 19 h 58 min
Oct 4, 2024, 19:37 UTC Public Status Update Emails
Email (delivery)
 Minor 1 h 46 min
Jun 17, 2024, 15:24 UTC Intermittent DNS Resolution Issues
Web Portal (subdomain), Admin Console, UserVoice API, Helpdesk API, Widgets, Email (incoming)
 Minor 32 min
May 21, 2024, 12:58 UTC Issues with search on newly created ideas
Search
 Minor 3 h 30 min
May 6, 2024, 16:06 UTC MySQL Crash MSO
Web Portal (subdomain), Admin Console, UserVoice API, Helpdesk API, Widgets, Email (incoming)
 No impact 3 h 28 min
Feb 5, 2024, 22:05 UTC Intermittent page errors
Web Portal (subdomain), Admin Console
 No impact 1 h 50 min
Dec 5, 2023, 02:12 UTC Microsoft365 Email Deliverability
Email (delivery)
 No impact 30 days 11 h
Nov 1, 2023, 23:44 UTC Portal Outage
Web Portal (subdomain), Admin Console, UserVoice API, Helpdesk API, Widgets, Email (incoming)
 Critical 1 h 11 min
Aug 25, 2023, 13:58 UTC Infrastructure Issue
Web Portal (subdomain), Admin Console, UserVoice API, Helpdesk API, Widgets, Email (incoming)
 Critical 3 h 15 min
Jul 11, 2023, 09:33 UTC Increased Site Errors
Web Portal (subdomain), Admin Console, UserVoice API, Helpdesk API, Widgets, Email (incoming)
 Critical 3 h 29 min
Jul 7, 2023, 19:48 UTC Ideas search partial outage
Search
 Major 23 h 28 min
Jul 6, 2023, 19:08 UTC Search unavailable
Search
 No impact 21 h 29 min
Jun 14, 2023, 14:38 UTC 500 Errors in the Admin Console
Admin Console
 Minor 4 min
Jun 13, 2023, 19:38 UTC Email notification delays
Email (delivery)
 No impact 2 h 02 min
Jun 5, 2023, 14:32 UTC Email Magic Verification and Password Resets Outage Minor —
Mar 22, 2023, 20:39 UTC Emails Not Being Received
Email (delivery)
 Major 47 min
Mar 9, 2023, 17:01 UTC Incident in progress
Web Portal (subdomain), Admin Console, UserVoice API, Helpdesk API, Widgets, Search
 Critical 2 h 10 min
Jun 21, 2022, 06:49 UTC intermittent 522 timeouts
Web Portal (subdomain), Admin Console, UserVoice API, Helpdesk API, Widgets, Search
 No impact 1 h 04 min
Jun 9, 2022, 13:13 UTC Email Provider Incident
Email (incoming), Email (delivery)
 Major 3 h 28 min
May 31, 2022, 17:30 UTC Reports of errors delivering emails to ticketing system
Helpdesk API
 Minor 5 days 20 h
Jan 11, 2022, 19:55 UTC Incident in progress
Web Portal (subdomain), Admin Console, UserVoice API, Helpdesk API, Widgets, Email (incoming)
 No impact 2 h 42 min

50 incidents in our archive since September 21, 2018.

When and where UserVoice fails

Most affected, last 12 months

  • Admin Console2
  • Email (delivery)1
  • Email (incoming)1
  • Email & Password Authentication1
  • Helpdesk API1
  • Search1
  • User Analytics1
  • UserVoice API1

Other marketing & crm services

FAQ

Is UserVoice down right now?
At our last check UserVoice's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does UserVoice go down?
UserVoice reported 0 incidents in the last 90 days (0 major or critical), with 0 minutes of major outage: 100% uptime.
When was the last UserVoice outage?
The latest reported incident started on Feb 3, 2026, 13:20 UTC: "Site Outage", resolved after 1 h 57 min.

Source: UserVoice official status page · RSS of UserVoice incidents · status badge for your site