Major incident
Upstash: Upstash Redis – intermittent connection issues in some regions
May 14, 2026, 15:47 UTC
started
17:31 UTC
resolved
1 h 44 min
duration
Affected: N. Virginia, USA (us-east-1), N. California, USA (us-west-1), Sydney, Australia (ap-southeast-2), Mumbai, India (ap-south-1)
Current status of Upstash: Operational — live Upstash status
Timeline
- May 14, 2026, 15:47 UTCmonitoringWe identified intermittent connection issues affecting some regions. Fix is being deployed. We'll update the list of affected regions shortly.
- May 14, 2026, 15:49 UTCidentifiedThe issue has been identified and a fix is being implemented.
- May 14, 2026, 16:00 UTCmonitoringA fix has been implemented and we are monitoring.
- May 14, 2026, 17:31 UTCresolvedEarlier today, unexpected load on our proxies caused intermittent connection issues for Upstash Redis in the following regions: us-east-1, us-west-1, ap-southeast-2, and ap-south-1. During this period, some clients may have seen connection timeouts or elevated error rates when reaching their databases. Our team identified the issue quickly and applied workarounds to relieve pressure on the affected proxies. Connection health has since been restored and we've been monitoring the regions to confirm everything is stable. All systems are now operating normally. We appreciate your patience and apologize for any disruption this may have caused.
Updates as published by Upstash (original).
Other services with incidents at the same time
This was part of a wider event: 12 services reported incidents within the hour.
- Brivo 16:38 UTC · Degraded Panel Communications
- Crossref 16:10 UTC · Test admin tool - test.crossref.org - returning 503 status code errors after today's deployment
- Adapty 15:43 UTC · Increased response time on mobile SDK API
- Devin 15:01 UTC · Service disruption for customers using non default linux distros in VPC deployments
- Linear 14:51 UTC · Degraded Slack integration performance
More Upstash incidents
- September 29, 2026 Brief connection proxy degradation in us-east-1
- August 28, 2026 Message Persistence Issue — QStash us-east-1
- June 25, 2026 Upstash Redis Partial Service Disruption
- June 19, 2026 QStash Service Disruption in the EU Region
- May 12, 2026 Fly.io Upstash Redis Service Distruption
- May 11, 2026 Fly.io Upstash Redis service distruption (FRA region)