Major incident

UNLV: School of Dental Medicine (SDM) EHR Virtual Application not performing as expected

Jun 1, 2026, 20:49 UTC
started
23:13 UTC
resolved June 16, 2026
15 days 2 h
duration

Affected: Applications

Current status of UNLV: Operational — live UNLV status

Timeline

  1. Jun 1, 2026, 20:49 UTC
    identified
    Connections to the Axium virtual application through the Horizon thick client are not performing as expected. Users may experience lag when attempting to log into the application. Users may experience lag when attempting to log into the client. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777
  2. Jun 10, 2026, 14:48 UTC
    monitoring
    A fix has been implemented and we are monitoring the results.
  3. Jun 16, 2026, 23:13 UTC
    resolved
    This incident has been resolved.

Updates as published by UNLV (original).

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