Major incident

Udemy: SSO Login failures

Affected: Udemy Business

Current status of Udemy: Operational — live Udemy status

Timeline

1. Aug 5, 2026, 07:48 UTC
   identified
   We are seeing reports of SSO login failures of Udemy Business users. Our engineers have been aware of the issue and are now working to resolve it. Users may see the error message "We’re experiencing some issues with our website" while logging in via SSO.
2. Aug 5, 2026, 07:50 UTC
   identified
   We are continuing to work on a fix for this issue.
3. Aug 5, 2026, 18:44 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
4. Aug 5, 2026, 22:42 UTC
   resolved
   Resolved – SSO Login Issues August 5, 2026 | 06:53 UTC – 08:44 UTC We have resolved an issue that affected SSO-based login for some Udemy Business users. During this window, a subset of users experienced login failures when attempting to authenticate via SSO. The issue was caused by a degradation in a third-party identity service and has been fully resolved. We apologize for the inconvenience and are taking steps to improve our detection and response for similar third-party disruptions in the future.

Updates as published by Udemy (original).