Major incident

Toast System: (08/15/2026)Mastercard Payment Degradation

Aug 15, 2026, 05:11 UTC
started
06:21 UTC
resolved
1 h 10 min
duration

Affected: Card Processing, Online Ordering

Current status of Toast System: Operational — live Toast System status

Timeline

  1. Aug 15, 2026, 05:11 UTC
    investigating
    We were notified of a disruption in Mastercard payments. You may experience prolonged processing times, error messages, or denials on Mastercard transactions. We are actively working to resolve the issue with our partners and will update this page as we receive more information. Please advise all servers and guests to attempt a different card or alternative payment method. https://support.toasttab.com/en/article/Taking-Payments
  2. Aug 15, 2026, 05:34 UTC
    investigating
    We are continuing to investigate this issue.
  3. Aug 15, 2026, 06:21 UTC
    resolved
    This incident has been resolved.

Updates as published by Toast System (original).

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