Major incident

Toast System: Online and 3PO failures

Affected: POS Web application, Online Ordering

Current status of Toast System: Operational — live Toast System status

Timeline

1. Apr 29, 2026, 00:07 UTC
   investigating
   We are aware of an issue affecting Toast Online Ordering and Third-Party Ordering and are investigating. Updates will be provided here as they are available.
2. Apr 29, 2026, 00:29 UTC
   identified
   We have identified the issue and implemented a fix that has restored functionality of Toast Online Ordering and Third-Party Ordering. We are continuing to investigate issues with delayed publishing.
3. Apr 29, 2026, 01:36 UTC
   resolved
   Publishing functionality has returned to normal. This incident has been resolved.

Updates as published by Toast System (original).