Major incident

Toast System: 03/27/2026 - Digital Ordering Incident

Affected: POS Web application, Online Ordering

Current status of Toast System: Operational — live Toast System status

Timeline

1. Mar 27, 2026, 13:10 UTC
   investigating
   We are currently investigating a service disruption affecting digital ordering. While this is occurring, digital orders may not be able to be placed intermittently.
2. Mar 27, 2026, 13:36 UTC
   investigating
   We have implemented a change and are seeing no signs of issues currently.
3. Mar 27, 2026, 13:39 UTC
   monitoring
   We have implemented a change and are seeing no signs of issues currently.
4. Mar 27, 2026, 14:08 UTC
   monitoring
   We are continuing to monitor for any further issues.
5. Mar 27, 2026, 14:42 UTC
   monitoring
   We are continuing to monitor for any further issues.
6. Mar 27, 2026, 15:07 UTC
   resolved
   This incident has been resolved.

Updates as published by Toast System (original).