Major incident

Survicate: Issues with logging in and accessing workspaces

Current status of Survicate: Operational — live Survicate status

Timeline

1. Mar 19, 2026, 17:42 UTC
   investigating
   We are currently experiencing an issue affecting access to Survicate. You may encounter the following problems: • Inability to log in to your Survicate workspaces • Errors displayed on the home page after logging in Our team is actively investigating the root cause and working on a fix. All surveys are working and collecting responses as expected. We will provide updates as soon as more information becomes available.
2. Mar 19, 2026, 18:08 UTC
   resolved
   We have identified the root cause of the incident. The issue was caused by a faulty deployment that introduced a bug in the organization details endpoint, resulting in errors for some organizations. There has been **no data loss**, and the impact was limited to a subset of users. The fix has been successfully deployed, and the issue is now resolved.

Updates as published by Survicate.