OutageDB

Major incident

Splashtop: Unable to reach Splashtop Servers (EU stack)

Apr 15, 2026, 08:01 UTC
started
08:45 UTC
resolved
45 min
duration

Affected: Splashtop remote desktop service (EU), Splashtop web console in EU (my.splashtop.eu)

Current status of Splashtop: Operational — live Splashtop status

Timeline

  1. Apr 15, 2026, 08:01 UTC
    investigating
    (EU stack) Our servers are currently experiencing an issue. You might not be able to log in Splashtop apps or my.splashtop.eu. Our engineers are working to resolve it as soon as possible. We apologize for the inconvenience.
  2. Apr 15, 2026, 08:02 UTC
    identified
    The issue has been identified and a fix is being implemented.
  3. Apr 15, 2026, 08:14 UTC
    identified
    We are continuing to work on a fix for this issue.
  4. Apr 15, 2026, 08:45 UTC
    resolved
    This incident has been resolved.

Updates as published by Splashtop (original).

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