Major incident

Sigma Computing: Export Failures Incident

Affected: Sigma - GCP (US), Sigma - Azure (US), Sigma - AWS (US), Sigma - AWS (Canada)

Current status of Sigma Computing: Operational — live Sigma Computing status

Timeline

1. Sep 26, 2026, 15:25 UTC
   investigating
   We are currently looking into reports that users with password authentication are unable to log in to Sigma, along with failures in scheduled report delivery. Both issues appear to stem from a disruption in the email service. We are actively investigating and will share an update as soon as more information is available. Our preliminary investigations indicate the following: Impacted Cloud Regions & Services: Azure, AWS, GCP Incident Start Time: Approximately September 26, 2026, at 11:24 AM UTC We will provide updates on this page when we have pertinent status updates.
2. Sep 26, 2026, 16:08 UTC
   investigating
   We've identified the root cause and applied a fix, and we're now monitoring the resolution. Scheduled exports should resume as expected, and users on orgs with password authentication should now be able to sign in. Our preliminary investigations indicate the following: Impacted Cloud Regions: Azure, AWS, GCP Incident Start Time: Approximately September 26, 2026, at 11:24 AM UTC
3. Sep 26, 2026, 16:11 UTC
   resolved
   We've identified the root cause and applied a fix, and we're now monitoring the resolution. Scheduled exports should resume as expected, and users on orgs with password authentication should now be able to sign in. Our preliminary investigations indicate the following: Impacted Cloud Regions: Azure, AWS, GCP Incident Start Time: Approximately September 26, 2026, at 11:24 AM UTC

Updates as published by Sigma Computing (original).