Major incident

Services: Functionally Issue

Affected: Donations API, Stripe, Zapier & API Integrations, Donorbox App, Donors API, PayPal, Salesforce Integration, Peer-to-Peer (P2P) Campaigns, Donation Forms (Embedded & Hosted), Campaigns API, Cryptocurrency & Stock, HubSpot Integration, Tickets API, Mailchimp Integration, Events & Ticketing, Email Delivery (Receipts & Notifications), Plans API, Raiser’s Edge NXT, Events API, Employee Gift Matching, Plans API, Authentication & User Access, Text-to-Give, Donorbox Website (WWW), Donorbox Support Portal

Current status of Services: Operational — live Services status

Timeline

1. Jun 29, 2026, 18:02 UTC
   investigating
   Functional Issue
2. Jun 29, 2026, 18:07 UTC
   investigating
   We are currently investigating the issue.
3. Jun 29, 2026, 18:18 UTC
   identified
   The cause of the outage has been identified, and we are currently developing a solution.
4. Jun 29, 2026, 18:20 UTC
   resolved
   The incident has been resolved and all services have been restored

Updates as published by Services (original).