Critical incident

SentinelOne: [EU1, NA1] - Multiple Consoles Inaccessible

Affected: USA (NA1), USA (NA1), USA (NA1), USA (NA1), USA (NA1), USA (NA1), Germany (EU1), Germany (EU1), Germany (EU1), Germany (EU1), Germany (EU1), Germany (EU1)

Current status of SentinelOne: Operational — live SentinelOne status

Timeline

1. Jul 12, 2026, 11:36 UTC
   investigating
   We are aware of the ongoing service interruption and are actively investigating the root cause. We apologize for the inconvenience and appreciate your patience as we work to resolve the issue.
2. Jul 12, 2026, 12:00 UTC
   investigating
   We are aware of the ongoing service interruption during which time your console may be inaccessible. We are actively investigating the root cause. We apologize for the inconvenience and appreciate your patience as we work to resolve the issue.
3. Jul 12, 2026, 14:37 UTC
   identified
   The underlying issue has been identified and our engineering teams are actively working to implement a fix. We will provide updates as we make progress and appreciate your continued patience as we resolve the incident.
4. Jul 12, 2026, 16:58 UTC
   resolved
   All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.

Updates as published by SentinelOne (original).