Major incident

Red Hat: Quay.io Push/Pull Degraded

Apr 21, 2026, 22:50 UTC
started
00:09 UTC
resolved April 22, 2026
1 h 19 min
duration

Affected: API

Current status of Red Hat: Minor issues — live Red Hat status

Timeline

  1. Apr 21, 2026, 22:50 UTC
    investigating
    We are experiencing degraded performance on quay.io push/pull API. We are actively investigating.
  2. Apr 21, 2026, 22:55 UTC
    identified
    Pull API is working again. We are actively working on bringing push API back online.
  3. Apr 22, 2026, 00:09 UTC
    resolved
    Pull and Push APIs are fully up again. Service is working as expected.
  4. May 15, 2026, 17:18 UTC
    postmortem
    On April 21, a routine production deployment included a dependency upgrade that exposed a latent incompatibility, causing Quay.io application pods to crash on startup. Image pulls and pushes were fully unavailable for approximately 12 minutes before the team failed over to a secondary region, restoring pulls. Pushes remained unavailable for approximately 70 additional minutes while the deployment was reverted and traffic was incrementally shifted back to the primary region. We are enabling staging parity for all runtime features, improving automated rollback mechanisms, and isolating observability subsystems from the critical request path to prevent recurrence.

Updates as published by Red Hat (original).

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