Major incident

Pulseway: Custom Agent Installers fail to be generated when download is requested by a user

Affected: SaaS - United States, SaaS - Europe

Current status of Pulseway: Operational — live Pulseway status

Timeline

1. Jun 5, 2026, 10:57 UTC
   investigating
   The Pulseway R&D Teams are currently investing the issue that causes custom agent installers to fail to generate when a user attempts to download them. Please subscribe to this incident to receive updates as they become available.
2. Jun 5, 2026, 13:08 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
3. Jun 5, 2026, 14:25 UTC
   resolved
   This incident has been resolved.

Updates as published by Pulseway (original).