Prado outage history and status
Is Prado down right now?
No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
Open incidents
100%
uptime, 90 days
0
incidents, 90 days
—
median time to fix
Jul 9, 2025
last incident
Prado components
Prado
- Platform API Operational
- Point of Sale Operational
- Shop Mobile App Operational
- Shop Platform Operational
3rd Party Integrations
- Stripe API Operational
- Stripe Checkout.js Operational
- Stripe Dashboard Operational
- Stripe JS Operational
- DoorDash Drive API Operational
- DoorDash Drive Order Fulfillment Operational
- DoorDash Drive Delivery Tracking Page Operational
- DoorDash Orders Operational
- DoorDash Menu Updates Operational
- DoorDash Dasher Status Updates Operational
- DoorDash Merchant Portal Operational
- DoorDash Merchant Tablet Operational
- mailgun API Operational
- mailgun Outbound Delivery Operational
- mailgun SMTP Operational
- Plivo SMS API Operational
- Plivo Toll-free SMS, USA & Canada Operational
Prado outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Jul 9, 2025, 04:56 UTC | Subscription Incident Shop Platform | Critical | 10 h 05 min |
| Jun 12, 2025, 18:31 UTC | Integration Provider Outage Shop Platform | Major | 2 h 37 min |
| Jun 2, 2025, 15:50 UTC | Text Notifications Disruption Point of Sale, Shop Platform | No impact | 13 h 29 min |
| Feb 19, 2025, 18:35 UTC | Locations On Map Display Issues Shop Platform | Minor | 16 min |
| Feb 12, 2025, 16:43 UTC | POS Issues Point of Sale | Critical | 3 h 25 min |
| Feb 5, 2025, 14:38 UTC | Nightly Process Errors & Manual Rerun in Progress Platform API, Point of Sale, Shop Mobile App, Shop Platform | Major | 1 h 54 min |
| Nov 18, 2024, 17:49 UTC | Slowness Platform API, Point of Sale, Shop Mobile App, Shop Platform | Minor | 2 h 02 min |
| Nov 12, 2024, 20:42 UTC | Error when shopping certain stores. Shop Platform | Major | 8 h 33 min |
| Nov 12, 2024, 20:00 UTC | Error when managing subscriptions Shop Platform | Major | 9 h 15 min |
| Oct 31, 2024, 17:36 UTC | Subscription Editing Shop Platform | Major | 4 h 39 min |
10 incidents in our archive since April 18, 2024.
Other other services
FAQ
- Is Prado down right now?
- At our last check Prado's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
- How often does Prado go down?
- Prado reported 0 incidents in the last 90 days (0 major or critical), with 0 minutes of major outage: 100% uptime.
- When was the last Prado outage?
- The latest reported incident started on Jul 9, 2025, 04:56 UTC: "Subscription Incident", resolved after 10 h 05 min.
Source: Prado official status page · RSS of Prado incidents · status badge for your site