Major incident

Port: UI Performance Degradation, Action Invocations, User Login and User Sync Issues

Jun 23, 2026, 15:58 UTC
started
18:25 UTC
resolved
2 h 27 min
duration

Affected: Web UI, Entities API, Automations, Authentication

Current status of Port: Operational — live Port status

Timeline

  1. Jun 23, 2026, 15:58 UTC
    investigating
    We are currently investigating this issue.
  2. Jun 23, 2026, 16:39 UTC
    investigating
    We are experiencing general system degradation affecting UI responsiveness, login, action invocations, and user sync events. Our team has identified elevated load on a core internal database as a likely contributing factor and is actively working to mitigate it. We will provide updates as the situation develops.
  3. Jun 23, 2026, 16:40 UTC
    investigating
    We are continuing to investigate this issue.
  4. Jun 23, 2026, 16:42 UTC
    investigating
    We are continuing to investigate this issue.
  5. Jun 23, 2026, 17:18 UTC
    investigating
    We are continuing to investigate this issue.
  6. Jun 23, 2026, 17:19 UTC
    identified
    The issue has been identified and a fix is being implemented.
  7. Jun 23, 2026, 17:30 UTC
    monitoring
    A fix has been implemented and we are monitoring the results.
  8. Jun 23, 2026, 17:38 UTC
    monitoring
    We are continuing to monitor for any further issues.
  9. Jun 23, 2026, 18:25 UTC
    resolved
    This incident has been resolved.

Updates as published by Port (original).

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