Minor incident

Plaid: Delayed Transactions Update Webhooks

Oct 13, 2026, 20:55 UTC
started
08:50 UTC
resolved
—
duration

Current status of Plaid: Operational — live Plaid status

Timeline

  1. Oct 13, 2026, 07:40 UTC
    identified
    We identified an issue causing delays in Transactions update processing. During this time, some customers may have received fewer `SYNC_UPDATES_AVAILABLE` webhooks than expected. We applied mitigation and transaction updates began processing normally, including delivery of the accumulated backlog.
  2. Oct 13, 2026, 08:50 UTC
    resolved
    This incident has been resolved and the backlog of delayed transaction updates has cleared. Some customers may have observed elevated `SYNC_UPDATES_AVAILABLE` webhook volume while processing caught up. We did not observe an abnormal increase in webhook delivery failures, and no customer action is required.

Updates as published by Plaid.

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