Major incident

Pitney Bowes: Intermittent Service Disruption observed for SP360 Platform for US and Canada region.

Affected: PitneyAnalytics USA, PitneyShip & PitneyShip Pro USA, PitneyTrack USA, PitneyShip Pro Canada, PitneyTrack Canada, PitneyAnalytics Canada, PitneyShip Enterprise USA, ParcelPoint USA, ParcelPoint Canada, ShipAccel USA, PitneyShip Enterprise Canada, SendPro Enterprise

Current status of Pitney Bowes: Operational — live Pitney Bowes status

Timeline

1. Aug 15, 2026, 19:30 UTC
   investigating
   We are currently experiencing technical issues with our SP360 Platform for US and Canada region. Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible
2. Aug 15, 2026, 19:35 UTC
   investigating
   We are currently experiencing technical issues with our SP360 Platform for US and Canada region. Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible
3. Aug 15, 2026, 19:46 UTC
   resolved
   The issue has been resolved, and all services are back to normal.

Updates as published by Pitney Bowes (original).