Critical incident

Personio Statuspage: Personio not loading, customers unable to access

Affected: Overall System availability

Current status of Personio Statuspage: Operational — live Personio Statuspage status

Timeline

1. May 6, 2026, 06:38 UTC
   investigating
   We're investigating a global outage affecting access to Personio. Customers are currently not able to load the application or reach their accounts. Our engineering team is actively working on this and it's our top priority. We'll post the next update by 9:00 am CEST, whether or not we have new information to share.
2. May 6, 2026, 07:02 UTC
   investigating
   We've identified the cause of the outage affecting access to Personio. Our engineering team is working on the fix now. We'll post the next update by 9:15 CEST.
3. May 6, 2026, 07:06 UTC
   monitoring
   Personio is loading again and account access has been restored. We're monitoring the service closely to confirm full stability. We'll post the next update by 9:30 CEST.
4. May 6, 2026, 07:06 UTC
   monitoring
   We are continuing to monitor for any further issues.
5. May 6, 2026, 07:20 UTC
   resolved
   The outage affecting access to Personio has been fully resolved. All services are operating normally. Thank you for your patience while we worked through this.

Updates as published by Personio Statuspage (original).