Critical incident

Personio Statuspage: Customers unable to access accounts

Affected: Overall System availability

Current status of Personio Statuspage: Operational — live Personio Statuspage status

Timeline

1. Apr 30, 2026, 07:43 UTC
   investigating
   We're investigating a global outage affecting account access. Customers are currently not able to log in or reach their accounts. Our engineering team is actively working on this and it's our top priority. We'll post the next update by 9 am CEST, whether or not we have new information to share.
2. Apr 30, 2026, 07:47 UTC
   identified
   We've identified the cause of the outage affecting account access. Our engineering team is working on the fix now.
3. Apr 30, 2026, 07:49 UTC
   monitoring
   A fix has been implemented and account access is recovering. We're monitoring the service closely to confirm full stability.
4. Apr 30, 2026, 07:59 UTC
   resolved
   The outage affecting account access has been fully resolved. All services are operating normally. Thank you for your patience while we worked through this.

Updates as published by Personio Statuspage (original).