Major incident

Pantheon Operations: Degraded site creation

Aug 18, 2026, 15:35 UTC
started
22:47 UTC
resolved
7 h 12 min
duration

Affected: Spinup Operations

Current status of Pantheon Operations: Operational — live Pantheon Operations status

Timeline

  1. Aug 18, 2026, 15:35 UTC
    investigating
    We are currently investigating degraded performance or failures in certain platform workflows, such as site creation. This may affect your ability to create new sites. Our engineers are actively triaging the issue and working to implement a fix. We’ll post progress updates regularly on this page. We recommend waiting on creation of sites until the issue is resolved.
  2. Aug 18, 2026, 16:08 UTC
    investigating
    We are continuing to investigate this issue.
  3. Aug 18, 2026, 16:49 UTC
    identified
    The issue has been identified and a fix is being implemented.
  4. Aug 18, 2026, 17:28 UTC
    identified
    We are continuing to work on a fix for this issue.
  5. Aug 18, 2026, 18:09 UTC
    identified
    We are continuing to work on a fix for this issue.
  6. Aug 18, 2026, 19:09 UTC
    identified
    We are continuing to work on a fix for this issue.
  7. Aug 18, 2026, 20:29 UTC
    identified
    We are continuing to work on a fix for this issue.
  8. Aug 18, 2026, 21:37 UTC
    monitoring
    A fix has been implemented and we are monitoring the results.
  9. Aug 18, 2026, 22:47 UTC
    resolved
    This incident has been resolved.

Updates as published by Pantheon Operations (original).

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