Major incident

Pantheon Operations: Site availability issues

Affected: Customer Sites, Workflow Operations, Terminus Operations

Current status of Pantheon Operations: Operational — live Pantheon Operations status

Timeline

1. Jul 20, 2026, 21:09 UTC
   investigating
   We're investigating site availability issues affecting workflows. This may impact your ability to push code, create environments, or run scheduled tasks. Our engineers are actively working on a fix, and we'll post updates here regularly.
2. Jul 20, 2026, 21:36 UTC
   monitoring
   We've deployed a fix for the workflow availability issues and expect systems to recover shortly. Engineers are actively monitoring the rollout to confirm that pushing code, creating environments, and running scheduled tasks return to normal.
3. Jul 20, 2026, 21:37 UTC
   monitoring
   We are continuing to monitor for any further issues.
4. Jul 20, 2026, 23:29 UTC
   monitoring
   We are closely monitoring the recent fix and have not identified any new issues. We will provide further updates as they become available.
5. Jul 21, 2026, 04:53 UTC
   monitoring
   The fix remains stable, with no new issues detected. We're continuing to monitor system metrics and logs to confirm the resolution holds. We'll post again once we have new findings.
6. Jul 21, 2026, 16:31 UTC
   monitoring
   We are continuing to monitor the results. We will provide our next update in 3–4 hours, or sooner if new information becomes available. If you need immediate assistance or encounter any issues, please submit a support ticket at [email protected] or contact us through live chat.
7. Jul 22, 2026, 10:27 UTC
   resolved
   This incident has been resolved.

Updates as published by Pantheon Operations (original).