Major incident

Pantheon Operations: Immediate Freeze on Live Deployments

Affected: Workflow Operations

Current status of Pantheon Operations: Operational — live Pantheon Operations status

Timeline

1. Apr 19, 2026, 00:03 UTC
   investigating
   We are currently investigating degraded performance in the deployment workflows from the Test to the Live environment. We have identified a high-risk configuration in the current deployment process that may lead to unintended data and file loss within the live environment. Our engineers are actively triaging the issue and working to implement a fix. We'll post progress updates regularly on this page. We recommend pausing the use of deploy to Live until the issue is resolved.
2. Apr 19, 2026, 00:04 UTC
   investigating
   We are continuing to investigate this issue.
3. Apr 19, 2026, 00:25 UTC
   identified
   The issue has been identified and a fix is being implemented.
4. Apr 19, 2026, 01:01 UTC
   monitoring
   A fix has already been implemented, and we are monitoring the results. We recommend doing a hard refresh before triggering new workflows on the dashboard.
5. Apr 19, 2026, 02:00 UTC
   resolved
   This incident has been resolved. You can now safely proceed with deployments.

Updates as published by Pantheon Operations (original).