Major incident

Overleaf: "Log In With Google" issues

Current status of Overleaf: Operational — live Overleaf status

Timeline

1. Sep 5, 2026, 16:41 UTC
   investigating
   We are investigating reports of Google SSO login issues for some users.
2. Sep 5, 2026, 17:31 UTC
   investigating
   Some users are seeing success by waiting for several minutes before retrying login with Google SSO. Other login methods are unaffected. We are continuing to investigate.
3. Sep 5, 2026, 18:16 UTC
   investigating
   We are continuing to investigate. Some users are seeing successful logins when retrying after several minutes. Also, if possible, try using a password or resetting your password to access your account: [https://www.overleaf.com/user/password/reset](https://www.overleaf.com/user/password/reset "https://www.overleaf.com/user/password/reset")
4. Sep 5, 2026, 19:17 UTC
   investigating
   We are continuing to investigate. Some users are seeing successful logins when retrying after several minutes. Also, if possible, try using a password or resetting your password to access your account: [https://www.overleaf.com/user/password/reset](https://www.overleaf.com/user/password/reset "https://www.overleaf.com/user/password/reset")
5. Sep 5, 2026, 20:26 UTC
   investigating
   We are continuing to investigate. We believe we have isolated the problem to users who use "Log In with Google". Some users are seeing successful logins when retrying after several minutes. Also, if possible, try using a password or resetting your password to access your account: [https://www.overleaf.com/user/password/reset](https://www.overleaf.com/user/password/reset "https://www.overleaf.com/user/password/reset")
6. Sep 5, 2026, 21:37 UTC
   investigating
   We are continuing to investigate. We have isolated the problem to users who use "Log In with Google". Some users are seeing successful logins when retrying after several minutes. Also, if possible, try using a password or resetting your password to access your account: [https://www.overleaf.com/user/password/reset](https://www.overleaf.com/user/password/reset "https://www.overleaf.com/user/password/reset")
7. Sep 5, 2026, 22:37 UTC
   investigating
   We are continuing to investigate. We have isolated the problem to users who use "Log In with Google". Other SSO providers are not affected, and neither is email & password based login. Some users are seeing successful logins when retrying after several minutes. Also, if possible, try using a password or resetting your password to access your account: [https://www.overleaf.com/user/password/reset](https://www.overleaf.com/user/password/reset "https://www.overleaf.com/user/password/reset")
8. Sep 5, 2026, 23:26 UTC
   monitoring
   We have identified a possible issue with some users' experience of "Log in with Google" SSO functionality. We have implemented a workaround and are investigating further in conjunction with Google. In the meantime a small number of users may experience some extra confirmation steps when logging in with their Google account. Please contact our Support team if you are still unable to log in with Google.
9. Sep 7, 2026, 14:08 UTC
   monitoring
   We have identified a possible issue with some users' experience of "Log in with Google" Single Sign-On (SSO) functionality. We have implemented a temporary fix that may benefit some users, and are continuing to investigate further in conjunction with Google. A small number of users may experience some extra confirmation steps when logging in with their Google account. If you still experience issues, you may be able to use a password, or reset your password to access your account: . Please contact our Support team if you have any questions.
10. Sep 8, 2026, 18:37 UTC
    monitoring
    We have identified a possible issue with some users' experience of "Log in with Google" Single Sign-On (SSO) functionality. We have implemented a temporary fix that may benefit some users, and are continuing to investigate further in conjunction with Google. A small number of users may still experience some extra confirmation steps when logging in with their Google account. If you still experience issues, you may be able to log in with a password, or reset your password to access your account: . Please contact our Support team if you have any questions.
11. Sep 10, 2026, 09:31 UTC
    monitoring
    We have identified a possible issue with some users' experience of "Log in with Google" Single Sign-On (SSO) functionality. In our joint investigations with Google, an issue has been discovered in Google's identity infrastructure that is preventing login for some users. Google are working on a fix and we will keep users updated on this status page. We have implemented a temporary fix that may benefit some users, but a small number of users may still be unable to login with Google, or may experience some extra confirmation steps when logging in with their Google account. If you experience issues, you may be able to log in with a password, or reset your password to access your account: . Please contact our Support team if you have any questions.
12. Sep 15, 2026, 14:03 UTC
    resolved
    The infrastructure issue with Google's identity platform has been resolved and all users should now be able to log in with their Google account.

Updates as published by Overleaf.