Minor incident

OpenAI: File upload errors in ChatGPT

Nov 3, 2026, 00:46 UTC
started
05:39 UTC
resolved
4 h 53 min
duration

Current status of OpenAI: Operational — live OpenAI status

Timeline

  1. Nov 3, 2026, 00:46 UTC
    identified
    Some users are having trouble uploading files to ChatGPT or getting ChatGPT to read uploaded files. We are working on implementing a mitigation.
  2. Nov 3, 2026, 00:58 UTC
    investigating
    We’re investigating a potential issue for the listed services and checking how it affects users. We’ll share an update when we know more.
  3. Nov 3, 2026, 02:06 UTC
    identified
    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
  4. Nov 3, 2026, 02:51 UTC
    monitoring
    We’ve applied a mitigation and are monitoring the affected services to confirm recovery.
  5. Nov 3, 2026, 05:39 UTC
    resolved
    All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience.

Updates as published by OpenAI.

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This was part of a wider event: 119 services reported incidents within the hour.

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