Critical incident

Matrix: Problems sending messages via matrix.org

Affected: Synapse

Current status of Matrix: Operational — live Matrix status

Timeline

1. Apr 16, 2026, 15:05 UTC
   investigating
   We are investigating a problem sending messages via the matrix.org homeserver
2. Apr 16, 2026, 15:55 UTC
   monitoring
   The problem was related to an upgrade to the homeserver on matrix.org. We have rolled back to the previous release, and service has been restored.
3. Apr 16, 2026, 22:15 UTC
   resolved
   The homeserver has been stable since rolling back. The Synapse team will work on a resolution to the bug that caused the outage.

Updates as published by Matrix (original).