Major incident

Login.gov: Partial outage for Identity Verification

Affected: Single Sign-On & Identity Proofing (secure.login.gov)

Current status of Login.gov: Operational — live Login.gov status

Timeline

1. May 14, 2026, 13:00 UTC
   investigating
   Users may be unable to enroll in in-person identity proofing at this time due to issues with one of our proofing vendors. Users may encounter timeouts or errors as they try to complete the proofing process. All other services are functioning normally at this time. We will provide an update as soon as more information is available.
2. May 14, 2026, 13:47 UTC
   investigating
   In-person identity proofing is disabled while we investigate issues with one of our proofing vendors. All other services are functioning normally at this time. We will provide an update as soon as more information is available.
3. May 14, 2026, 19:07 UTC
   resolved
   This incident has been resolved.

Updates as published by Login.gov (original).