Major incident

Liquid Web - Services: Phone System Issues

Affected: Phone

Current status of Liquid Web - Services: Operational — live Liquid Web - Services status

Timeline

1. May 27, 2026, 19:58 UTC
   investigating
   We are investigating an issue preventing customers from reaching support via Phone. Please use Live Chat or open a Support Case at my.liquidweb.com for immediate assistance while we restore the phone service. We appreciate your patience and understanding as we work to restore this service. Thank you.
2. May 27, 2026, 20:09 UTC
   monitoring
   Our phone system is now back online, and agents should be able to connect and accept calls. We will continue to monitor the system to ensure stability. Thank you for your continued patience.
3. May 27, 2026, 23:52 UTC
   resolved
   This incident has been resolved.

Updates as published by Liquid Web - Services (original).