Major incident

Liquid Web - Services: Issue Accessing Portal via login.liquidweb.com

May 24, 2026, 16:47 UTC
started
14:12 UTC
resolved May 25, 2026
21 h 24 min
duration

Affected: Management Portal

Current status of Liquid Web - Services: Operational — live Liquid Web - Services status

Timeline

  1. May 24, 2026, 16:47 UTC
    investigating
    We are investigating an issue preventing customers from accessing the portal through login.liquidweb.com. Updates are forthcoming as more information becomes available. Need help? Chat with us or contact Support for assistance. We appreciate your patience and understanding as we work to restore portal access. Thank you.
  2. May 24, 2026, 17:56 UTC
    investigating
    We are continuing to investigate the issue impacting access to the portal through login.liquidweb.com. While the site may be loading for some users, our teams are still reviewing the issue and working to confirm full service stability. Updates will be provided as more information becomes available. Thank you for your patience while we continue working toward a resolution.
  3. May 24, 2026, 18:38 UTC
    monitoring
    Access to the portal through login.liquidweb.com has been restored, and the site is now loading successfully. Our teams have implemented a fix and are continuing to monitor the service to ensure stability. We will provide additional updates if any further issues are identified. Thank you for your patience while we worked to restore access.
  4. May 25, 2026, 14:12 UTC
    resolved
    This incident has been resolved.

Updates as published by Liquid Web - Services (original).

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