Major incident

Kong: Dev Portals unreachable in SG Region

Affected: Kong Konnect Cloud

Current status of Kong: Operational — live Kong status

Timeline

1. May 20, 2026, 14:04 UTC
   investigating
   Developers portals in the SG regions are not reachable. Existing app-registration and dataplane traffic continue to work. The team is investigating the cause.
2. May 20, 2026, 14:23 UTC
   monitoring
   The cause has been identified. The networking load balancer was unable to reach the gateway. Dev portals are now reachable.
3. May 20, 2026, 14:23 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
4. May 20, 2026, 14:24 UTC
   monitoring
   We are continuing to monitor for any further issues.
5. May 20, 2026, 14:25 UTC
   resolved
   This incident has been resolved.

Updates as published by Kong (original).