KidsWebServices outage history and status
Is KidsWebServices down right now?
No
All Systems Operational Official status as of Nov 6, 2026, 18:17 UTC (refreshing…)
Open incidents
100%
uptime, 90 days
3
incidents, 90 days
17 min
median time to fix
Sep 28, 2026
last incident
KidsWebServices components
- Age Assurance Operational
- Consent Management Operational
- Developer Portal Operational
- Parent Portal Operational
- Parent Support Site (parents.kidswebservices.com) Operational
- Kids Web Services Site (www.kidswebservices.com) Operational
KidsWebServices outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Sep 28, 2026, 15:41 UTC | We are experiencing issues using government number as a method of verification in Brazil. Age Assurance | Minor | 3 h 09 min |
| Aug 19, 2026, 14:30 UTC | We are experiencing issues with our TEST environment Consent Management functionality. | No impact | <1 min |
| Aug 12, 2026, 13:05 UTC | We are experiencing issues using ID scan as a method of verification in some regions. Age Assurance | Minor | 17 min |
| Jun 22, 2026, 19:47 UTC | We are experiencing delays sending verification emails. We are investigating. Age Assurance, Consent Management | No impact | 1 h 18 min |
| May 23, 2026, 15:03 UTC | We are experiencing issues with some verification methods in South Korea. Age Assurance | No impact | 4 h 14 min |
| May 10, 2026, 21:30 UTC | We are experiencing issues using face scan as a method of verification. Age Assurance | Minor | 34 h 58 min |
| Apr 2, 2026, 18:28 UTC | We are experiencing issues with the KCB iPin verification method in South Korea. Age Assurance | No impact | 5 days 21 h |
| Feb 12, 2026, 15:34 UTC | We are experiencing issues using face scan as a method of verification. Age Assurance | No impact | 36 min |
| Jan 16, 2026, 07:01 UTC | We are experiencing issues using face scan as a method of verification. Age Assurance | Minor | 1 h |
| Dec 18, 2025, 13:05 UTC | Issues with Consent Management functionality | Major | — |
| Dec 11, 2025, 14:47 UTC | We are currently experiencing issues with our services. We are investigating. Age Assurance | Minor | 2 min |
| Nov 4, 2025, 11:33 UTC | We are investigating reports of issues with the KWS Service. Age Assurance, Consent Management | Major | 8 min |
| Oct 20, 2025, 09:49 UTC | Raised error rates across Consent Management APIs Consent Management | Major | 2 h 28 min |
| Oct 13, 2025, 16:26 UTC | Raised error rates times when reading settings Consent Management | Major | 14 h 32 min |
| Sep 11, 2025, 09:00 UTC | Raised error rates times when reading settings | Major | 2 h 17 min |
| Sep 4, 2025, 16:32 UTC | We are experiencing issues using face scan as a method of verification. Age Assurance | Minor | 30 min |
| Aug 26, 2025, 12:53 UTC | We are experiencing issues using face scan as a method of verification. Age Assurance | Minor | 48 min |
| Aug 18, 2025, 13:58 UTC | Raised error rates times when reading settings Consent Management | Minor | 19 h 59 min |
| Jul 25, 2025, 10:26 UTC | We are experiencing issues using face scan as a method of verification. Age Assurance | Minor | 2 h 37 min |
| Jul 18, 2025, 15:06 UTC | Raised error rates across all APIs Consent Management, Parent Portal | Major | 39 min |
| Jul 3, 2025, 08:28 UTC | Increased error rates across Consent Management Consent Management | Major | 7 min |
| Jul 3, 2025, 01:29 UTC | Slower response times Consent Management | Minor | 20 min |
| Jun 26, 2025, 10:22 UTC | Parent Portal Unavailable Parent Portal | Major | 2 h 51 min |
| Jun 20, 2025, 12:49 UTC | We are experiencing issues using face scan as a method of verification. Age Assurance | No impact | 30 min |
| Jun 19, 2025, 15:28 UTC | KWS API unresponsive Consent Management | Major | 57 min |
41 incidents in our archive since June 10, 2024.
When and where KidsWebServices fails
By weekday
Most incidents start on Thu.
- Mon6
- Tue8
- Wed5
- Thu12
- Fri7
- Sat2
- Sun1
Most affected, last 12 months
- Age Assurance9
- Consent Management1
When KidsWebServices went down with others
- Sep 28, 2026, 14:46 UTC 21 services reported incidents within the hour
Other developer tools services
FAQ
- Is KidsWebServices down right now?
- At our last check KidsWebServices's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
- How often does KidsWebServices go down?
- KidsWebServices reported 3 incidents in the last 90 days (0 major or critical), with 0 minutes of major outage: 100% uptime.
- When was the last KidsWebServices outage?
- The latest reported incident started on Sep 28, 2026, 15:41 UTC: "We are experiencing issues using government number as a method of verification in Brazil.", resolved after 3 h 09 min.
- How long do KidsWebServices outages last?
- Half of KidsWebServices's incidents in the last 90 days were resolved within 17 min.
Source: KidsWebServices official status page · RSS of KidsWebServices incidents · status badge for your site