Major incident

Kameleoon: Login Issues Affecting App Access

Affected: app.kameleoon.com (back-office)

Current status of Kameleoon: Operational — live Kameleoon status

Timeline

1. Jun 8, 2026, 20:20 UTC
   investigating
   We’re currently experiencing an issue that may prevent some users from logging in to the app. Our team is investigating the cause and working to restore access as quickly as possible. We’ll provide updates as soon as more information is available.
2. Jun 8, 2026, 20:39 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
3. Jun 9, 2026, 06:03 UTC
   identified
   Our team is investigating the cause and working to restore access as quickly as possible. We’ll provide updates as soon as more information is available.
4. Jun 9, 2026, 07:35 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
5. Jun 9, 2026, 08:41 UTC
   monitoring
   We're currently investigating an issue affecting the login redirect from app.kameleoon.com to https://login.kameleoon.com/app when users are not already logged in. Login itself remains functional. As a workaround, customers can access the login page directly by going to https://login.kameleoon.com/app. Our team is working to restore the redirect behavior and will provide updates as soon as more information is available.
6. Jun 9, 2026, 12:23 UTC
   resolved
   This incident has been resolved.

Updates as published by Kameleoon (original).