Critical incident

Hornet: Major database outage

Affected: Hornet API, Hornet Web, HornetX Web

Current status of Hornet: Operational — live Hornet status

Timeline

1. Sep 10, 2026, 03:42 UTC
   identified
   The issue has been identified and a fix is being implemented.
2. Sep 10, 2026, 04:22 UTC
   identified
   Our database provider has confirmed a network fault on their side. Their engineers are working on it, and we are monitoring for recovery.
3. Sep 10, 2026, 05:30 UTC
   identified
   Our database provider is actively working to restore service and has confirmed that recovery is their highest priority. We continue to monitor progress closely and will share further updates as more information becomes available.
4. Sep 10, 2026, 06:01 UTC
   monitoring
   Our database provider has put in a fix. We are updating our servers and monitoring recovery to confirm that service is fully restored.
5. Sep 10, 2026, 06:35 UTC
   resolved
   All systems are working as expected.

Updates as published by Hornet (original).