Critical incident

GitHub: Several services are degraded

Oct 6, 2026, 19:57 UTC
started
23:40 UTC
resolved
3 h 43 min
duration

Affected: Webhooks, Pull Requests

Current status of GitHub: Operational — live GitHub status

Timeline

  1. Oct 6, 2026, 19:57 UTC
    investigating
    We are investigating reports of degraded performance for Pull Requests and Webhooks
  2. Oct 6, 2026, 20:04 UTC
    investigating
    Webhooks is operating normally.
  3. Oct 6, 2026, 20:12 UTC
    investigating
    Pull Requests is operating normally.
  4. Oct 6, 2026, 20:22 UTC
    investigating
    A number of services including issues, pull requests, and webhooks, were briefly degraded, but have now recovered. Enterprise migrations are paused while we validate causes and mitigations.
  5. Oct 6, 2026, 20:26 UTC
    monitoring
    The degradation has been mitigated. We are monitoring to ensure stability.
  6. Oct 6, 2026, 20:57 UTC
    investigating
    All services are functioning normally except for enterprise migrations, which are still paused. They will resume soon.
  7. Oct 6, 2026, 21:29 UTC
    investigating
    We are working towards a mitigation that will allow us to resume processing enterprise migrations.
  8. Oct 6, 2026, 22:40 UTC
    investigating
    We are deploying a mitigation and plan to resume migrations shortly thereafter
  9. Oct 6, 2026, 23:40 UTC
    resolved
    On October 6, 2026, from 19:44 to 19:50 UTC, GitHub experienced a service outage with elevated error rates peaking at 1.30% of all requests, totaling approximately 1.16 million failed requests. This impacted 12 services across GitHub, including Pull Requests, Webhooks, Repos, OAuth, Git over SSH, Codespaces, and Gists. The incident was triggered by GitHub Enterprise Importer (GEI) making multiple, long duration queries which saturated a database connection pool. Recovery was seen at approximately 19:50 UTC once the migration's calls stopped; GEI migrations were reenabled at 23:32 UTC after a code fix was merged. We have completed a detailed root-cause review and are implementing improved database-health safeguards. We will continue to review and add additional safeguards to prevent future recurrence.

Updates as published by GitHub (original).

Other services with incidents at the same time

This was part of a wider event: 27 services reported incidents within the hour.

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