Major incident

eToro: Temporary Issue with Deposits and Withdrawals

Jun 28, 2026, 13:20 UTC
started
17:12 UTC
resolved
3 h 52 min
duration

Affected: Manual trading - Real, Withdrawal, Deposit

Current status of eToro: Operational — live eToro status

Timeline

  1. Jun 28, 2026, 13:20 UTC
    investigating
    We are currently experiencing an issue affecting deposits and withdrawals. Some users may be unable to complete deposits or withdrawals, or may experience delays while these transactions are being processed. Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We understand how frustrating this may be, especially if you're waiting to fund your account or withdraw your funds, and we sincerely apologize for the inconvenience. We'll continue to keep you updated on our progress here. Sincerely, The eToro Team
  2. Jun 28, 2026, 13:31 UTC
    investigating
    We are currently experiencing an issue affecting deposits, withdrawals, and the ability to open new positions. Some users may be unable to complete deposits or withdrawals, and opening new positions is currently unavailable for affected users. Closing existing positions continues to function as normal. Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We understand how disruptive this may be, and we sincerely apologize for the inconvenience. We'll continue to keep you updated on our progress here. Sincerely, The eToro Team
  3. Jun 28, 2026, 16:08 UTC
    identified
    We've identified the cause of the issue affecting deposits, withdrawals, and the ability to open new positions. Our team is now working on implementing a fix and restoring full service as quickly as possible. Closing existing positions continues to function normally. We understand how important these services are, and we sincerely appreciate your patience while we resolve this issue. We'll continue to keep you updated on our progress. Sincerely, The eToro Team
  4. Jun 28, 2026, 17:12 UTC
    resolved
    We've restored all affected services, and the customer impact has been mitigated. Deposits, withdrawals, and the ability to open new positions are now functioning normally. Our team will continue to closely monitor the platform to ensure everything remains stable. We sincerely apologize for the disruption and thank you for your patience and understanding throughout this incident. Sincerely, The eToro Team

Updates as published by eToro (original).

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