Critical incident

DeepSeek Service: 【已解决】DeepSeek 网页/APP 性能异常([Resolved]DeepSeek Web/APP Service Performance Agnormal)

Mar 29, 2026, 16:20 UTC
started
02:33 UTC
resolved March 30, 2026
10 h 13 min
duration

Affected: 网页对话服务 (Web Chat Service)

Current status of DeepSeek Service: Operational — live DeepSeek Service status

Timeline

  1. Mar 29, 2026, 16:20 UTC
    investigating
    We are currently investigating this issue.
  2. Mar 29, 2026, 16:36 UTC
    investigating
    We are continuing to investigate this issue.
  3. Mar 29, 2026, 17:24 UTC
    monitoring
    A fix has been implemented and we are monitoring the results.
  4. Mar 29, 2026, 18:16 UTC
    investigating
    We are currently investigating this issue.
  5. Mar 30, 2026, 01:13 UTC
    monitoring
    A fix has been implemented and we are monitoring the results.
  6. Mar 30, 2026, 02:33 UTC
    monitoring
    We are continuing to monitor for any further issues.
  7. Mar 30, 2026, 02:33 UTC
    resolved
    This incident has been resolved.

Updates as published by DeepSeek Service (original).

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