No impact incident

Crucial Hosting: Email Sending and Receiving Issues

Affected: Virtual Server Platform

Current status of Crucial Hosting: Operational — live Crucial Hosting status

Timeline

1. Oct 12, 2026, 23:35 UTC
   identified
   We have identified an issue affecting email services. Customers may experience difficulties sending emails to external mail servers and receiving incoming emails. Some messages may be delayed or rejected. Local email delivery remains operational, but email delivery involving external mail servers may be affected. Our technical team is working to resolve the issue. We will provide further updates as more information becomes available. We apologize for the inconvenience and appreciate your patience.
2. Oct 13, 2026, 03:59 UTC
   resolved
   The email issue has been resolved. Email sending and receiving services are now operating normally. We apologize for the inconvenience and appreciate your patience.

Updates as published by Crucial Hosting (original).