Major incident

Chime: Member Support phone issues

Affected: Phone Support

Current status of Chime: Operational — live Chime status

Timeline

1. Aug 12, 2026, 10:14 UTC
   investigating
   Some members may be experiencing issues reaching Member Services by phone. We’re working to resolve this as quickly as possible. Thank you for your patience.
2. Aug 12, 2026, 10:14 UTC
   investigating
   We are continuing to investigate this issue.
3. Aug 12, 2026, 12:37 UTC
   resolved
   This incident has been resolved.

Updates as published by Chime (original).