Critical incident

Chime: Service Disruption

Affected: Instant Transfers, Web, Mobile App, New Account Signup, Login

Current status of Chime: Operational — live Chime status

Timeline

1. Apr 1, 2026, 17:00 UTC
   investigating
   We’re currently investigating a service disruption across our platform. We’re working hard to resolve this issue as soon as possible. Card purchases and ATM transactions are working normally. The money in your account and your personal information are secure.
2. Apr 1, 2026, 17:01 UTC
   investigating
   We are continuing to investigate this issue.
3. Apr 1, 2026, 17:05 UTC
   investigating
   We are continuing to investigate this issue.
4. Apr 1, 2026, 17:10 UTC
   investigating
   We are continuing to investigate this issue.
5. Apr 1, 2026, 19:08 UTC
   investigating
   We are continuing to investigate the issue. Card purchases and ATM transactions are working normally. The money in your account and your personal information are secure.
6. Apr 1, 2026, 22:00 UTC
   resolved
   This incident has been resolved.

Updates as published by Chime (original).