Major incident

CentralReach: Platform Performance Issues

Affected: CentralReach Platform

Current status of CentralReach: Operational — live CentralReach status

Timeline

1. Sep 11, 2026, 21:24 UTC
   investigating
   We are aware that users are having trouble logging into and navigating the CentralReach system. Our team is actively investigating and working to resolve this as soon as possible. We apologize for the inconvenience. We will provide more information as soon as it's available.
2. Sep 11, 2026, 21:33 UTC
   monitoring
   The platform is operating as expected--we're continuing to monitor closely.
3. Sep 11, 2026, 22:09 UTC
   resolved
   The platform is operating at expected levels.

Updates as published by CentralReach (original).