Major incident

bunny.net: Isolated 502s for Magic Containers

Apr 30, 2026, 10:12 UTC
started
08:23 UTC
resolved May 26, 2026
25 days 22 h
duration

Affected: Magic Containers, Bunny Database

Current status of bunny.net: Operational — live bunny.net status

Timeline

  1. Apr 30, 2026, 10:12 UTC
    investigating
    We are currently looking into isolated 502s within the NA region for CDN endpoints utilizing Magic Containers and Databases. This is primarily affecting specific regions in North America. Our Engineering team are investigating the issue currently.
  2. Apr 30, 2026, 10:14 UTC
    investigating
    We are continuing to investigate this issue.
  3. Apr 30, 2026, 12:16 UTC
    investigating
    We have made some routing adjustments to mitigate the timeouts on Database and is fully operational again. Our Engineering team is continuing to investigate the Magic Containers issue.
  4. May 1, 2026, 10:48 UTC
    investigating
    Our Engineering team are still investigating the root cause for isolated 502s in the NA region.
  5. May 6, 2026, 14:29 UTC
    monitoring
    We are monitoring improvements related to the resilience of routing configuration failover on edge servers during temporary control plane connectivity interruptions.
  6. May 26, 2026, 08:23 UTC
    resolved
    We identified and resolved an issue that could cause endpoint updates to experience delayed propagation after CDN services had been running for an extended period of time. The issue was related to endpoint synchronization between Magic Containers and the CDN routing component, where slower processing connected to sticky session invalidation could result in stale endpoint data remaining in use longer than expected.

Updates as published by bunny.net (original).

More bunny.net incidents