Major incident

Brown University: Cognos Analytics — Degraded Functionality

May 18, 2026, 19:14 UTC
started
22:16 UTC
resolved June 15, 2026
28 days 3 h
duration

Affected: Cognos - Analytics & Reporting

Current status of Brown University: Operational — live Brown University status

Timeline

  1. May 18, 2026, 19:14 UTC
    identified
    In the report output viewer window, using the ‘Run’ button to re-run a report is currently causing an issue that can lead to a Cognos Analytics outage. OIT is working with IBM to investigate and resolve the issue. In the meantime, to mitigate the risk of further outages, please run reports only from a content tab object list (i.e., click on the report name or from the Action menu, select ‘Run as’). Do not attempt to re-run a report by clicking the ‘Run’ button when viewing report output. We will update this message when the issue is resolved.
  2. Jun 15, 2026, 22:16 UTC
    resolved
    This issue has been resolved. When viewing report output, you can safely re-run reports by clicking the ‘Run’ button.

Updates as published by Brown University (original).

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