Major incident

BrightSign: BSN.cloud New User Registration is unavailable

Current status of BrightSign: Operational — live BrightSign status

Timeline

1. May 26, 2026, 06:50 UTC
   investigating
   BSN.cloud new user registration is currently unavailable. We are currently investigating the problem.
2. May 26, 2026, 07:48 UTC
   identified
   We have identified the new user registration issue and we are now rolling out a fix to address the problem.
3. May 26, 2026, 07:59 UTC
   resolved
   We've identified and fixed the cause of new user registration failures on BSN.cloud. The issue was due to a problem with an authentication server component related to the user registration flow.

Updates as published by BrightSign.